International Relationship-Based Care Symposium


From Silos to Synergy: Showcasing Fierce Commitment to Extraordinary Care

June 19-23, 2017

Join experts in compassionate care, leadership, and organized development at the 2017 International Relationship-Based Care Symposium. During this event, you will identify strategies that you and your team can use to improve interprofessional collaboration; and learn practical tools and actions to achieve committed partnerships, cross-departmental teamwork, and cultural transformation.


In support of improving patient care, this activity is planned and implemented by the University of Minnesota, Interprofessional Continuing Education and Creative Health Care Management. The University of Minnesota, Interprofessional Continuing Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

American Medical Association (AMA) 
The University of Minnesota, Interprofessional Continuing Education designates this live activity for a maximum of 21.5 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Accreditation Council for Pharmacy Education 
This activity is eligible for up to 21.5 ACPE contact hours. UANs pending.

American Nurses Credentialing Center 
This activity has been awarded up to 21.5 ANCC contact hours.

Other Healthcare Professionals
It is the responsibility of each participant to determine if the program meets the criteria for re-licensure or re-certification for their discipline. Each participant will receive an evidence of participation document upon completion of accreditation requirements.

This educational activity has been designed for multiple health workers from different professional backgrounds who work together with colleagues, patients, families, communities, and systems to delivery high quality patient-centered care.


Hilton Minneapolis
1001 Marquette Avenue S
Minneapolis, MN 55403

Successful Completion by Participants

Learners must:

  • Complete the check-in process each day of the activity being attended;
  • Actively engage in activity content;
  • Attend full sessions;
  • Complete and return the Verification of Participation Worksheet for contact hours, each day of attendance;
  • Complete the online evaluation.


Register Here

Conference Information

Learning Objectives

Learning Objectives

Upon completion of this activity, learners should be able to:

  • Identify how health care systems investing in Relationship-Based Care are improving interprofessional collaboration and cross-departmental teamwork. 
  • Articulate how a culture grounded in mutual respect, trust, commitment, and accountability promotes well-being of patients, families, colleagues, and self. 
  • Describe how all members of the health care team can experience joy and meaning in their work through full engagement and shared purpose.
  • Discuss how to cultivate a health care culture that promotes synergy between health care disciplines to bring the organization’s vision and mission to life in daily practice.
  • Identify best practices in interprofessional partnership resulting in improved health care outcomes. 
  • Define ways in which technology can be a powerful vehicle for strengthening partnerships between the health care team and the patients and families they serve.

About the Keynote Presenters

About the Keynote Presenters

Roger Nierenberg 
The Music Paradigm: Cultivating Partnerships Through Attunement and Shared Commitment
Maestro Roger Nierenberg has had a distinguished career at the helm of two American orchestras and guest conducting premiere orchestras worldwide. He created The Music Paradigm when he realized how well the lessons of working together as an orchestra could apply to organizations undergoing challenges and changes. Nierenberg's program sets you directly in the middle of a world-class, professional orchestra to witness how these musicians work together. It is a multi-sensory immersion experience in organizational dynamics.

Barbara McAfee
Opening Your Full Voice: A Practical and Transformational Approach to More Authentic, Clear, and Joyful Communication
Barbara McAfee's musical keynotes blend useful wisdom and sophisticated humor with her organizational development expertise. McAfee will help attendees better understand how to use their voices through the Five Elements Framework, a proven approach to increasing vocal flexibility and congruence. They will also gain insights into how to shift their voices to project authority, express passion, convey empathy and spark imagination in the people around them.

Lois Swope
Changed by My Child: Lessons on Caring, Living, and Dying Well 
Lois Swope is working to inspire deeper compassion and understanding in caregivers by sharing her experiences as a family member of someone living with a chronic illness. From her daughter Karly Wahlin's birth until her death they were on a difficult and incredible 27-year journey together working to find compassionate, competent care. Lois will share her insights into the extraordinary outcomes that can be achieved through truly seeing the person in our care.

Robin Youngson, MD
The Art and Science of Healing Relationships: A Case for Compassionate Partnerships 
Dr. Youngson is a physician and anaesthetic specialist in New Zealand, internationally renowned for his leadership promoting compassion in healthcare. He is the CoFounder of 'Hearts in Healthcare', a global social movement for health professionals, students, patient activists, health managers and all those passionate about rehumanising healthcare. He is also the author of TIME TO CARE - How to love your patients and your job.

David Cooperrider, PhD
Appreciative Inquiry: Bold Commitment to a Collective Future 
Dr. Cooperrider's work in "Appreciative Inquiry" (AI) is creating a positive revolution in the leadership of change. Discover the power of this strength-based approach and how it enables positive change, innovation, and sustainable design, even in systems of large and complex scale.

Conference Information



Location: Hilton Minneapolis

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