Katharine J. Densford International Center for Nursing Leadership
Creative Dialogue Clinics
Inspiring Innovation Leadership through Creativity & Wisdom Work
Next Clinic: Design Thinking
When: December 11 - 11:30 am to 1:00 pm
Where: 4-130 Weaver-Densford Hall, in the Bentson Healthy Communities Innovation Center
Audience: Open to the public
Registration: The clinics are free. Please RSVP to firstname.lastname@example.org.
While many researchers and academics have called for more systemic approaches to the “wicked” problems of health and healthcare, there is still a tendency to rely on methodologies that “mask” complexity and narrowly focus on singular variables. If we are to address these challenges in their entirety, we must substitute this reductionist “vertical” approach with a more creative “horizontal” approach and process, often referred to as systems or design thinking.
So how do we do this?
In this clinic, attendees will be introduced to the methodologies required to promote a more participatory, place-based, ecosystem approach that 1) starts with the users 2) is action-oriented 3) is asset-based 4) is focused on whole systems and 5) celebrates abundant positive options.
This “horizontal” approach better reflects the dynamic complexity experienced by individuals and their loved ones not only in our clinics but in the contexts of their daily lives. Instead of attempting to alter or control these individual’s deeply held perceptions, values and motivations, attendees will learn simple and actionable ways of facilitating health and healthcare experiences that better respond to them.
ABOUT THE PRESENTER
Jess Roberts, MArch, Senior Design Strategist, Allina Health.
In his role at Allina Health, Mr. Roberts leads the user-centered and systems-focused design work for a broad range of research projects ranging from care delivery redesign to population health. In particular, his current work incorporates principles of patient-driven/centered care (e.g., LifeCourse [late life supportive care]), shared decision making (e.g., Colorectal Cancer Screening With Improved Shared Decision Making [CRCS-WISDM]), healthcare equity (e.g., Diabetes Prevention and Management: Exploring how Clinics & Community Programs Intersect Toward the Triple Aim), and whole systems health design (e.g., Partnership for Innovations in Children’s Health) Mr. Roberts frequently lectures and is currently writing several papers on the new and emerging role of design in healthcare and population health.